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Eraaya Lifespaces announced that its Indian subsidiary EbixCash Global Services (ECGS) has successfully secured multi-year contracts with an “annual contract value” of Rs 25 crore (approximately). These contracts encompass business operations, process management and customer support services across various industries including healthcare, e-commerce, agriculture, banking, financial services and insurance (BFSI) and telecommunications.
Contracts recently secured by EbixCash Global Services include:
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Telecom Sector: ECGS will facilitate Tata Tele’s business services, thereby improving sales and customer service operations. h
E-commerce Industry: Improving user experience and transaction efficiency for Rozgar.com and leveraging AI technology for sales and customer service of personalized cosmetic products, while bringing together the leader in DTC e-commerce space, IncNut Lifestyle, with the Vedix and Skinkraft brands. personalized Ayurvedic hair care and skin care solutions, transforming the beauty and wellness industry through data-driven individualized care. h
Healthcare sector: Secured contracts with Sahyadri Hospitals, one of the leading hospital chains in India, to optimize patent management and service delivery, as well as emergency response operations. h
Automotive Segment: Partnering with a Leading Automotive Organization to Focus on Customer Lifecycle Management
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First publication: October 14, 2024 | 6:38 p.m. STI